FAQs

All bills can be paid at the Town Hall office, through your online banking (click here for directions), at your bank branch and through e-transfer to inquiries@townofmahonebay.ca

If you will be paying utilities to the Town (water utility and electric utility), you will be required to sign a contract. If you will be renting a house/apartment then a deposit will be required. The deposit will be applied to your final utility bill. When you visit the Town Hall office to make these arrangements, you will receive an information package which includes info about recycling, a town meeting/solid waste collection calendar and information about what to do in the case of an emergency.

If you have a dog, we require that you register your K9 friend with the Town. Registration is free and you will receive a tag for your dog's collar, contact Town Hall at 902-624-8327 or email inquiries@townofmahonebay.ca to make arrangements.

To apply for a building and/or development permit, visit the Development + Building page of this website.

- Water Utility Bill
- Electric Utility Bill
- Property Tax Bill

The Town provides reflective blue civic address signs for $14. To order your civic address sign, visit the Forms + Applications page of this website.

You can contact Town Hall, either by phone, 902-624-8327, or email, inquiries@townofmahonebay.ca, to cancel your utility accounts. You will need to provide your disconnection date and a forwarding address for your final bill. If you were renting your home then the deposits you paid when you set up your utility account(s) will be applied to your final bill.

Registering your dog is free with the Town of Mahone Bay. We require that you provide information such as your name, phone number, address, dog breed, name and gender. To find out more about registering your dog with the Town, email inquiries@townofmahonebay.ca or call 902-624-8327.

CodeRED is a mass alert system. In the case of an emergency or when there is important information to pass along, you will receive a notification by your preferred method (text, email, phone call or all three). To sign up visit the Emergency Services page of this website.

You can easily report to Town Hall by using the Report button on this website's home page.

Arrangements to present to council must be made through the Town Clerk. If you are interested in making a presentation, please visit the Connecting with Council page on this website for more information.

If you would like to send a letter to council, to be added to a council agenda, please send your letter to clerk@townofmahonebay.ca, or mail to PO Box 530, Mahone Bay, NS B0J 2E0. Letters can also be dropped off at Town Hall, 493 Main Street. All correspondence must include the writer's full name and place of residence. To learn more about connecting with council, please visit the Connecting with Council page.

To report a suspected by-law infraction, send an email to clerk@townofmahonebay.ca or call Town Hall at 902-624-8327.

The Town has nine committees of council, there is something to interest everyone. To find out more about these committees, please visit the Committees page of this website where you will find Terms of Reference for each committee as well as applications forms.

To inquire about registering your home as a Municipal Heritage property you can contact Town Hall by phone, 902-624-8327, or by email, clerk@townofmahonebay.ca. Visit the Heritage Advisory Committee section of the Committees page on this website or the Heritage Property page to learn more and find registration forms.

To arrange for an electrical permit and/or inspection, have your electrician contact Town Hall either phone, 902-624-8327, or email, inquiries@townofmahonebya.ca. Only a licensed electrician can apply for an electrical permit.

Some Town owned properties are available for private use. These include the Michael O'Connor Memorial Bandstand, the baseball field and the Mahone Bay Fire Hall. To inquire about using any of these properties for a private event, contact Town Hall by phone, 902-624-8327, or by email, inquiries@townofmahonebay.ca.